MyUnion Login: What is it, and for what is it used?
MyUnion ID numbers and Passwords are exclusively for members of the Union Institute & University community (Learners, Faculty, Staff, and Alumni). If you do not fall into one of these categories, do not worry- 95% of our website is accessible without logging in, and everything you need in order to either make a decision, or apply is easily accessible.
As soon as you apply, your MyUnion ID# is created. Later, after your Program Office enters your information into our Learner Database, your password will be automatically generated and sent to you. If you want to check on where you are in this process, you can contact your Program Office directly.
What if I forget it?
If you do not know, or have forgotten your password, or Union ID# you can try to retrieve them via our online retrieval form. The form asks for either your Union ID# or your e-mail address. If we have your e-mail address on file, the form will automatically send your ID# and MyUnion/CampusWeb password to you.
If we do not have your e-mail address on file, or if you have since changed it and not updated your UI&U contact information, you may e-mail the Webmaster for the information.
Problems Logging in
“I tried logging in a bunch of times, and then finally requested my ID# and password. Now I know I’m using the right information, but I still can’t log in – what’s wrong?”
After five invalid login attempts, the system will lock you out (even if you later supply the correct password) until your account is reset by the Webmaster. This feature is for your protection, keeping hackers from attempting to "guess" your password and gaining access to your information. If you think this has happened to you, or you know you have made around five failed attempts to login, a quick e-mail to the Webmaster can get your account re-set.
“When I enter my information and click ‘submit’ it seems like nothing happens, I just get the same old page, and the ID# and password fields are blank again – what gives?”
This is the classic “your browser isn’t accepting cookies” problem. Frequently, individuals will have tightened up their internet security settings, or installed some sort of internet security software that is blocking cookies.
This can usually most easily be fixed by lowering your internet browser’s security settings to “medium” – and making sure any internet security software you’re running isn’t blocking cookies.
If you want to keep this high level of security, but still want to be able to log in, check your software manual. Most software, including your browser, will allow you to adjust the settings so that individual websites (like www.tui.edu) will be permitted to place cookies, while maintaining the high security on any other site.
“What are some other reasons why I might not be able to log in?”
If you’ve been placed on academic hold, financial hold, or are listed as having withdrawn from your program, your password access will be removed, and can only be re-instated when the Office that changed your status (usually the Business Office, or Registrar’s Office) changes your status in the Learner Database. Contacting the appropriate Office directly is the fastest way to find out what is needed to fix the situation and get your Learner status active again.
